Last updated: September 12, 2026
1. About Coin Français
Coin Français provides private French instruction, including general and advanced French lessons and preparation for French language assessments.
This Privacy Policy applies to information submitted through the Coin Français website and information used to provide lessons, scheduling, communication, and related services.
2. Information We Collect
Depending on how you use the website, Coin Français may collect information that you voluntarily provide, including:
- Your name.
- Your email address.
- Your French level or type of lesson requested.
- Your selected lesson dates and times.
- Your time zone for scheduling purposes.
- Comments, questions, or other information you choose to provide in a form.
- Information associated with lesson purchases, lesson credits, bookings, cancellations, and refunds.
Coin Français may also maintain records necessary to administer your lessons, purchases, lesson credits, and communication history.
3. How We Use Your Information
Information is used only as reasonably necessary to operate Coin Français and provide requested services, including to:
- Respond to questions and inquiries.
- Process and manage lesson requests.
- Schedule, confirm, reschedule, or cancel lessons.
- Communicate with you about your lessons.
- Recognize returning students.
- Maintain lesson-credit and purchase records.
- Process eligible refunds.
- Prevent misuse and protect the website.
- Maintain records reasonably necessary for business, accounting, and legal purposes.
4. Returning Student Verification
Coin Français offers a Returning Student feature. When you use this feature, a verification code may be sent to the email address associated with a previous lesson request.
Verification codes are temporary and are used to help confirm access to previously provided student information. The website may use a temporary session cookie so that verification can remain active while you complete your request.
5. Payments and Stripe
Online payments are processed through Stripe. When you choose to purchase lessons, you are directed to Stripe's secure payment environment to complete the transaction.
Stripe processes payment information according to its own terms and privacy practices. Coin Français may receive and retain transaction information needed to identify a successful payment and administer your purchase, such as payment status, amount, currency, purchased lesson package, transaction identifiers, and purchase date.
6. Cookies and Sessions
Coin Français may use cookies or similar session technology when necessary for website functionality and security. For example, a temporary session may be used when a returning student verifies an email address.
Coin Français does not currently use this functionality for third-party advertising or to sell personal information.
7. Email Communications
Coin Français uses email to respond to inquiries, send verification codes, communicate about lesson requests, confirm bookings, and provide other service-related information.
Service-related emails are part of providing the lessons or services you request and are not intended as unsolicited marketing messages.
8. Sharing of Information
Coin Français does not sell your personal information.
Information may be shared with service providers when reasonably necessary to operate the website or provide requested services. This may include payment processing, website hosting, database hosting, and email delivery providers.
Information may also be disclosed when reasonably necessary to comply with applicable law, respond to a lawful request, protect rights or security, or address suspected fraud or misuse.
9. Data Security
Coin Français uses reasonable administrative and technical measures intended to protect personal information. These measures include restricted administrative access and security controls used by the website.
No website or electronic transmission can be guaranteed to be completely secure. Coin Français therefore cannot guarantee absolute security.
10. Data Retention
Information may be retained for as long as reasonably necessary to provide lessons, maintain student and transaction history, administer lesson credits, comply with accounting or legal obligations, resolve disputes, and protect the integrity of the service.
Temporary verification information may be retained for a shorter period because it is used only for account or returning-student verification.
11. Children and Students
Coin Français provides educational services that may be used by students of different ages. When a parent or guardian purchases, arranges, or communicates about lessons for a minor, information may be associated with both the student and the responsible adult as reasonably necessary to provide the lessons.
Students and parents should avoid submitting sensitive personal information that is not necessary for scheduling or providing French instruction.
12. Your Choices and Requests
You may contact Coin Français to ask a question about personal information associated with your lessons or to request a correction or other appropriate action regarding that information.
Certain information may need to be retained when reasonably necessary for completed transactions, accounting, legal obligations, security, or legitimate business records.
13. Third-Party Services
The Coin Français website may link to or use third-party services, including Stripe. Those services operate under their own privacy policies and terms. Coin Français is not responsible for the privacy practices of independent third-party websites or services.
14. Changes to This Policy
This Privacy Policy may be updated when the website, services, or applicable requirements change. The date shown at the top of this page identifies the most recent revision.
15. Contact
Questions about this Privacy Policy or privacy-related requests may be submitted through the Coin Français contact form.